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Shipping
We have different shipping cost based on your location, please see the table for your shippingcost.
We offer free shipping with order over 300 EURO ex. VAT or corresponding currency. Please contact us for more information about your delivery telephone: +46 90 121550.
VAT-number:
Customer must provide a valid VAT-number when order i placed for us to be able to deduct VAT from the price.
Prices and Payment
Productprices are shown excluding VAT. In you shopping cart and checkout you can see the total price including all fees, VAT, delivery costs and payment methods. Payment methods are card payment via PayPal for new customers. Returning customers can get upgrades to payment via Invoice, please contact us at telephone: +46 90 121550 for more information.
PayPal:
We provide card payments via PayPal. No extra fees are charged by Hydraulkompaniet Sweden AB. PayPal can charge extra according to there pricelist please se www.paypal.com
Warranties
We offer warranties according to our suppliers, 1 (one) year warranty. Some of the products are not included in the one year policy and are stated with a certain number of operating hours for the warranty period to be valid. This applies to some pumps and motors.
Should you discover a manufacturing fault contact with our customer service at telephone: +46 90 121550. Further details of your warranty rights can be provided after contact with our customer service.
Private Policy
This policy sets out why we collect data from you and how it will be processed by us. When you use and order in our online store you agree that we store and use your information in our business to fulfill the agreement to you. We will not disclose your personal / business information to third parties. The information is stored only for internal use. You have under the Privacy Act the right to obtain the information we have stored about you. If it is incorrect, incomplete or irrelevant, you can request that information be corrected or deleted. Contact us in that case.
Delivery terms and conditions:
The average delivery time is 4-10 working days. Order received before 02:00 PM will be sent same day if in stock. Express orders can be made, please contact us at telephone: +46 90 121550. If the products are not in stock at the time the order is made, we will try to give an estimated delivery date for shipment to the customer via email after completing the order.
Hydraulkompaniet Sweden AB sends all orders with UPS (https://www.ups.com/europe/se/sweindex.html)
Unclaimed goods
Unclaimed goods are returned to us. For all orders that are not picked up, we reserve the right to charge you the cost of return shipping, handling fee and all adminstrative costs.
Complaint
Please contact our customer service at +4690-12 15 50 or through our email info@hkhydraulic.com . When contacting us please attach your customer number or order number to make it easier to handle your case. Approved claim are replaced with new good alternative money back.
In all approved claims are Hydraulkompaniet for return shipping cost.
NOTE! You must contact customer service and get your claim approved before sending anything back to us.
Controll at delivery
Check that the number of packages consistent with the consignment note before signing.
Make sure that the packaging is not damaged. At damage reported immediately to the carrier.
Have we sent you the wrong items, please contact customer service and we will help you.
Disclaimer
Hydraulkompaniet Sweden AB is not responsible for direct or indirect damage, such as lost earnings, price raising costs or damage other than it on the delivered goods. We reserve the right to deviations in product images in the shop towards reality. However, consistent product to the part number, specification and standards applicable to the respective product.
